Last Updated: October 1, 2023
OptiGain Consulting ("we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that identifies or is associated with you ("personal information") when you use our website at optigain-consulting.com ("Website") and our consulting services ("Services").
We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By accessing our Website or using our Services, you consent to the practices described in this Privacy Policy.
We collect personal information in the following ways:
We collect information you voluntarily provide when you:
This information may include:
When you visit our Website, certain information is automatically collected, including:
We collect this information using cookies and similar technologies. For more information about how we use cookies, please see our Cookie Policy.
We use your personal information for the following purposes:
We will only send marketing communications if you have given your consent or we have a legitimate interest to do so. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
We may share your personal information with:
We may share your information with third-party service providers who perform services on our behalf, such as:
These service providers are authorized to use your personal information only as necessary to provide services to us and are contractually obligated to maintain appropriate security measures.
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
We may share your information with third parties when you have given us your consent to do so.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure.
Our security measures include:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:
You have certain rights regarding your personal information, including:
You have the right to access and correct inaccurate personal information we hold about you. You can review and update your information by contacting us at [email protected].
Where we process your information based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your consent before its withdrawal.
You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or by contacting us directly.
You can manage your cookie preferences through our cookie consent banner or by changing your browser settings. For more information, please see our Cookie Policy.
Our Website and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take steps to delete the information as soon as possible.
We primarily store and process your information in Canada. However, some of our service providers may be located in other countries. When we transfer your information outside of Canada, we take appropriate safeguards to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.
Our Website may contain links to third-party websites or services that are not owned or controlled by OptiGain Consulting. This Privacy Policy applies only to our Website and Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any website you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. If we make material changes, we will notify you through our Website or by other means, such as email.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Officer
OptiGain Consulting
123 Business Avenue, Suite 400
Toronto, ON M5V 2L7
Canada
Email: [email protected]
Phone: (416) 555-1234
We will respond to your request within 30 days or as required by applicable law.